Information we collect
Account data — name, email, and authentication credentials when you create an account.
Resume & career data — the content you provide to our resume builder, target companies, and job descriptions you share with your customer success manager.
Interview session data — with your consent, the desktop app records your interview sessions (screen and audio) and creates transcripts. You get your transcripts in your account; recordings stay with us, stored encrypted.
Usage telemetry — feature usage, crash logs, and performance metrics to keep the app fast and reliable. This data is aggregated and de-identified wherever possible.
Payment data — handled exclusively by our PCI-DSS compliant payment processors (such as Razorpay). We never see or store card numbers.
How we use your information
- To deliver the InterviewLift service itself — including real-time AI assistance during interviews.
- To provide human support from your customer success manager.
- To maintain, secure and improve the product — and, if you agree, to build and audit our products using your session recordings.
- To contact you by call or email for support, job help and interview help. Service messages such as sign-in codes and receipts are always sent.
- To comply with legal obligations.
Your choices
When you first sign in, on the website or in the desktop app, we ask for your permission to record and process your interview sessions. By agreeing, you also allow us to use those recordings and transcripts, de-identified first, to support you, to audit and train our systems, and to build and offer InterviewLift products such as better AI answers, practice questions, mock interviews and courses, and to contact you by call and email for support, job help and interview help. De-identifying means we remove names, contact details and anything that could identify you or your interviewer.
You can withdraw any of these later in Dashboard → Settings or by emailing privacy@interviewlift.com. If you withdraw consent to recording, InterviewLift keeps working without recording your sessions. We do not sell your personal data, and your recordings are never used to train other companies' AI models.
What we do NOT do
We do not sell your personal data. We do not share your resume, recordings, interview transcripts or target companies with anyone for marketing. Anything we use in our products or publish, including courses, is de-identified first.
Data security
All data in transit is encrypted with TLS 1.3. Data at rest, including recordings, is encrypted with AES-256. Access is limited to the minimum set of engineers and CSMs who need it, audited quarterly.
Your rights
You can access, correct, export, or delete your data — including your interview recordings — at any time. Email privacy@interviewlift.com and we will respond within 30 days. EU and UK users have additional GDPR rights; California residents have CCPA rights. We honor all of them globally.
Retention
Account, resume and interview session data, including recordings, is retained while your account is active and for 90 days after deletion. Telemetry is retained for up to 12 months in aggregate form.
Contact
Questions? Email privacy@interviewlift.com or reach our Data Protection Officer at the same address. We read every message. Postal address: The Next Door AI Private Limited, 201, Haweli Hira, Road No. 4, Gandhi Nagar, Patna 800025, Bihar, India.