Cancellation Policy

Email cancellation requests are confirmed and actioned within 1 business day. You will receive a written confirmation once the cancellation is processed — keep it for your records.

• Cancellation stops all future renewals immediately.
• You keep full access to your plan until the end of the current billing period you have already paid for.
• No further charges are made to your card, UPI, or other payment method after cancellation is confirmed.

Recurring plans renew automatically at the end of each billing cycle at the then-current price. To avoid being charged for the next cycle, cancel at least 24 hours before your renewal date. If you cancelled in time but were still charged for a renewal, contact us within 7 days and we will reverse that charge in full.

One-time plans (such as Resume Only) do not renew, so there is nothing to cancel. Because access to digital plans is delivered instantly on payment confirmation, a one-time order cannot be cancelled once it has been activated — refund eligibility for such orders is covered by our Refund Policy.

Within 3 calendar days of your first purchase, you can cancel any plan with a full refund if the app did not give you answers on a standard supported meeting platform (Zoom, Microsoft Teams, Google Meet, or another platform listed on our website) and your device meets the minimum requirements conveyed at purchase.

To keep the process fair for everyone, every request is verified the same way:

1. Our tech team reviews the app’s diagnostic logs (with your consent) to confirm the issue.
2. We schedule a live screen-share check within 2 business days to reproduce the issue on your device and attempt a fix.
3. If the issue is resolved, your plan continues. If it cannot be resolved and your device meets the conveyed minimum requirements, the cancellation and full refund are approved, and you receive the decision in writing within 2 business days of the live check.

Full eligibility conditions, verification details, and refund timelines are in the Refund Policy.

Outside the 3-day window — or if you simply no longer need the service — cancelling stops future renewals but does not trigger a refund. You keep full access until your paid period ends. Pro-rated credits may be offered case-by-case if the service was materially unavailable; see the Refund Policy.

Questions about cancelling? Email support@interviewlift.com or WhatsApp us at +91 867 801 8444. The Next door Ai Pvt Ltd, 201, Haweli Hira, Road No. 4, Gandhi Nagar, Patna 800025, Bihar, India.